Monday, April 24, 2017

The i-Ability Vocational IT Training Program is now accepting applications for Desktop and Help Desk!

RAMS is excited to announce that the i-Ability Vocational IT Training Program is currently seeking applicants for the upcoming cohorts for two tracks: (1) Help Desk and (2) Desktop. The i‐Ability Vocational IT Training Program is offered by Hire‐Ability Vocational Services, a division of Richmond Area Multi‐Services, Inc. (RAMS) with funding from the Mental Health Services Act. Participants in these 9‐month program tracks will receive intensive and supportive on‐the‐job training in the fields of information technology, technical support and customer service.

Please visit, to access videos that provide information about how to prepare for the application process and the program itself, and to access the application, which is also available here: VIEW APPLICATION.

In order to qualify for this program, please note that interested applicants must be able to provide documentation showing that they meet the following requirements: 
  1. At least 18 years of age 
  2. Current resident of San Francisco 
  3. Must be currently receiving services through SFDPH Behavioral Health Services (BHS) 
  4. Have successfully completed at least a High School education or equivalent (GED acceptable) 
  5. Be able to attend training which is held Monday to Friday, between 8:30 a.m. and 5 p.m., 7‐12 hours per week 
  6. Successful completion of in‐person interview and skills assessment 
  7. Must actively participate in developing vocational goals with program staff 
  8. Must provide consent for i‐Ability staff to reach out to clinical provider 
The program is accepting about 10 trainees for the Help Desk track and 8 trainees for the Desktop track. Interested applicants can attend information sessions that will be held at the 1st floor Avatar Training Room of 1380 Howard St. on the following dates and times:
  • Thursday, May 11, 2017 @ 10:30 a.m. -12:00 p.m.
  • Wednesday , May 17, 2017 @ 10:30 a.m. - 12:00 p.m.
  • Thursday, May 18, 2017 @ 1:00 p.m. -2:30 p.m.
  • Monday, May 22, 2017 @ 1:00 p.m. - 2:30 p.m.

Application Due Date: 
June 2, 2017 (must be received by manager no later than 5:00 p.m.)
Interviews Conducted: 
Ongoing until June 30, 2017
Notification of Application Status: 
All applicants will be notified no later than July 21, 2017
First Day of Instruction: 
July 31, 2017 (Help Desk) & August 14, 2017 (Desktop)

For more information, feel free to contact:
John Cabiles, Vocational IT Services Manager at (415) 255‐3563 or iAbility@hire‐
Nancy Gobaleza, Intake Coordinator at 415-282-9675 ext. 207 or 

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