Tuesday, July 8, 2014

Introducing the Awardees of the 2014 Staff Awards for Outstanding Service

RAMS is delighted to announce the awardees of the second annual Staff Awards for Outstanding Service!

To be considered for this recognition, anyone working at RAMS may be nominated by anyone within the agency. A diverse committee representing staff and management personnel reviewed all nomination submissions.

The awardees were announced during the July 2014 all-staff meeting, at which they were presented with a certificate. Awardees were also given a cash prize.

Consumer/Community Advocate Award: This award honors an individual who has been an outstanding voice for consumer empowerment by promoting client centered decision-making & change, access to information & resources, and creating relationships that foster hope, safety, and a sense of self-efficacy. S/he is mindful not only of consumer needs, but also of the needs of the larger community. S/he goes above and beyond the “call of duty”, outside her/his regular responsibilities to advocate on the behalf of the organization, consumers, their communities, and the “cause” at large.

Awardee: Claudia Molina, BA
Ms. Claudia Molina is a bicultural & bilingual Spanish-speaking Empowerment Services Coordinator of the Peer Counseling Services Program. Over the years based at Mission Mental Health Clinic (SFDPH), she has been a dynamic and strong advocate for the consumers. She has always gone above & beyond to support and link consumers to housing, legal, and other community supports based on their needs. She is extremely resourceful and always shares her wealth of knowledge & information to benefit others.

Excellence in Service & Cultural Competency Award: This award honors a skilled & compassionate individual who exemplifies the values and ideals of RAMS’ mission in her/his work & interaction with staff, consumers, and the community. S/he has given superior, sustained commitment to quality services, along with unwavering dedication to serve the organization (including other staff, consumers & their communities) with professionalism, integrity, respect, and humility. This individual is not only skilled at what s/he does, but also values diversity, is able to conduct self-assessments, manage & embrace the dynamics of difference, acquire new cultural knowledge, and adapt to the cultural context of the people s/he serves. S/he has a lasting positive impact on the organization and the communities.

Awardee: Kathleen Gonzales, RN 
Ms. Kathleen Gonzales is a bicultural & bilingual Tagalog-speaking Nurse Manager at Broderick Street Adult Residential Facility. She exhibits diligence; she actively and empathically listens to others; she gives time to and seeks out input & ideas from the nursing and counseling teams as well as treats all the residents/clients with deep respect and empathy. She brings knowledge of her background to her work with the Asian Pacific American residents/clients as well as the issues that concern & affect the staff/supervisees. Furthermore, in her position she frequently communicates with counselors - seeking out all culturally relevant treatment information and ensures the nursing team is aware of and understands them. There have been many instances of resident/client issues that involved cultural dynamics and she consistently offered her insights & suggestions during case conferences/team meetings as well as sought feedback with humility. She has made a positive impact at RAMS and in the lives of the residents/clients.

Rising Star/Leadership Award: The award honors an individual that has shown exceptional promise in leadership by demonstrating their skills within the organization and our communities. S/he has shown accomplishments in improving the operations of a program, the administrative/supportive functions, and/or the lives of consumers and community we serve using an effective and efficient approach. This individual leads the way with fresh energy, strong ability, and steadfast commitment.

Awardee: Richard Zevin, LCSW
Mr. Richard Zevin is a bilingual Spanish-speaking Program Manager of San Francisco Achievement Collaborative Team (SF-ACT) of the Wellness Centers Program, where he oversees the clinical component of an innovative juvenile drug court treatment program, located at Civic Center Secondary School. He also provides clinical supervision for RAMS social work staff and interns in a variety of programs throughout the agency. He has demonstrated exceptional commitment to RAMS as shown through his service in four different positions at four programs since he was first hired (i.e., as Treatment Coordinator at Bridge To Wellness, Behavioral Health Counselor at Wellness Centers Program, Senior Behavioral Health Counselor at PAES Counseling & Pre-Vocational Services, and currently as SF-ACT Program Manager). As the Program Manager he bridges the communication between high school administration, the juvenile justice system, and the Department of Public Health. He has a unique ability to communicate with people from different walks of life; through his passion & ability to connect with at-risk youth; his professionalism; his warmth; and his exceptional clinical skills. He truly is a contributor to RAMS and our community’s continued success.

Congratulations to the awardees! RAMS is pleased to be able to have this annual recognition for its staff.

Click HERE to view awardees from the previous year.